Today, the City of Pickering has directed E11venth Hour Productions, the organizers of Haunting of Hexwood, to cancel their Halloween-themed event and attraction that was being planned for the William F. White filming backlot, due to significant health and safety concerns.
The City was approached with this proposed event back in August, and from the outset, we expressed our concerns to the organizers that a film set would not be a suitable venue capable of safely accommodating the influx of thousands of daily visitors over a three-week period.
Film sets, such as the one on Pickering’s backlot, leased to William F. White, are primarily designed for film and TV production, emphasizing visual aesthetics for the camera. These structures are unsuitable for real-world events, as they are artificial and have a comparatively limited life span, and should not be conflated with permanent, publicly-accessible buildings.
Namely, film sets like this do not conform to the stringent standards of the Ontario Building Code and lack the necessary infrastructure to ensure the safety of a large number of visitors. This includes the absence of appropriate facilities for crowd control, fire safety measures, and accessible exits for swift evacuation in case of emergencies.
Despite these significant concerns, we made a sincere and concerted effort to find a workable solution, committing substantial staff resources to this endeavour.
Unfortunately, while these discussions and reviews were taking place, the event organizers began marketing and selling advance tickets for this Halloween experience without securing official approvals.
Regrettably, despite our continuous engagement, the event organizers could not develop a feasible plan that would meet the exacting requirements of the Ontario Building Code, as well as our municipal health and safety standards, and fire regulations, all of which are essential to safeguarding event attendees. Consequently, we have instructed the organizers to initiate the necessary cancellation notices and provide refunds for all ticket sales.
We advise that no members of the general public will be permitted access to the filming backlot site, and all those who had purchased advance tickets to contact E11venth Hour Productions.
Hi we what but tickets want to if we can get refund on 3 tickets
Hi Carmen,
Evidently you just have to be patient. The City’s PROGRAM-ACTIVITIES DEPARTMENT explained that they will be contacting ticket purchasers by email to notify them about ticket refunds. The contact number at the customer service desk, City of Pickering, is 905.683.7575 Sounds to me like you just have to have a lot of patients but I would phone to reassure yourself that they have you on the ticket purchaser list.
Good luck,
Richard