Most certainly, the City of Pickering is correct in betting on Digitization of City services. This is the wave of the future, today! However, the City’s explanation and its accounting/budget are very questionable.
Explanation: the City has never heard of keeping things simple; 45 page explanation.
Budgeting: $900,000/2 yrs sounds outlandish but when you read the explanation, page after page suggests even more spending, in the millions. Something may be very wrong here. The City owes residents a clearer and better explanation of what seems to be an extremely exorbitant expense.
Full details at DIGITIZATION
