PERPLEXITY: An AI company that puts customer satisfaction first

Perplexity is an AI tool that responds to input by searching the Internet for information. Often, the material any AI reports is overwhelming, as the computer bot responds with all that it finds. Refining and distilling posed questions yields responses that are more direct and practical to the average user.

Perplexity and its premium version, Perplexity Pro, are powerful machine language (natural language) or AI tools that provide awesomely comprehensive responses. Many users will find these overwhelming, but once they understand and master the questioning process, the tools become amazingly useful and beneficial.

Perplexity and PPro deal with more than text-based information. The tools also deal with images, optical character recognition, and beyond.

Some practical uses of PPro
At first glance, PPro may seem to be a writer’s tool. It can be asked to write outlines, introductions, explanations, and much more, and it will create the piece within seconds. The beauty of PPro is that it ends its response with a “follow-up” query in case the answer is less than satisfactory.

Improves with increased use, PPro
PPro grows in the richness of its responses as the user learns to refine and distill the clarity of their questions. But it goes far beyond just textual data. Asking questions about software, mechanical technology, vacation planning, and recipe modifications delivers concrete responses almost instantly. The information is endless.

PPro vs other AI’s
The number of AI tools available grows at an astounding rate. Just a few that are out there are Gemini, Google Bard, YouChat, Microsoft Copilot, ChatGPT, IBM Watson, and Google Cloud AI. There are dozens more available. Having tested many, I can confidently conclude that PPro matches, if not surpasses, the best of them.

Technological aspects, notwithstanding
Not being a computer programmer or software analyst, I cannot comment on PPro from that angle. I don’t know how much memory it uses or how it impacts your computer’s operation. I can only say it has not negatively affected my Win10 desktop.

Though there are many reasons to praise Perplexity AI, it is quite comparable to other AI’s in many ways except two:

Effective and personable support
Perplexity seems more interested in customer use satisfaction than in increasing its revenue. The company is staffed with personable professionals who attend to their clientele with diligence and empathy. They seem to respond quickly to support questions with concise, easy-to-understand explanations.

Revenue generation
Perplexity deserves utmost recognition and praise in another area. Every AI I have tried constantly tried to ‘upsell,’ constantly pushing to buy a basic subscription or upgrade to their premium version. Perplexity never pushed sales, even once. The company gave assistance, quickly and efficiently, never asking for a purchase of a subscription. Subscriptions are the lifeblood of such companies; the monthly rental fees generate ongoing revenue.

Perplexity seems to prioritize customer satisfaction with the use of their tool over sales. For that reason alone, I underline that every AI user should test the AI waters with Perplexity. I am confident it will be a gratifying and very satisfying experience.

To try Perplexity, click –>   https://www.perplexity.ai

 

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