CAA deals automobile rescure and travel by car. But they deserve compliments for their phone service, among the best of any companies. Yes, you will get into one of those phone queues where they list numbers for you to press and it often becomes a vicious circle. Not with CAA. They end each queue with a “for a live agent, press #.” Beautiful; no more spinning wheels round round as you try to figure out how to connect with a live person. Each robotic sequence ends with to contact a live person, press #. Outstanding!
